When it comes to insurance, what you can prove matters more than what you remember. Strong documentation for insurance claims determines whether payouts are smooth, delayed, or denied entirely.
Why Proof Matters
The General Insurance Code of Practice (2025) allows insurers to request verification for high-value or recently purchased items. Yet Suncorp’s 2025 Home Claims Audit shows fewer than 40% of policyholders keep adequate records — a major cause of slow or rejected documentation for insurance claims.
Types of Acceptable Evidence
- Original or digital receipts and invoices
- Photographs of items and serial numbers
- Valuation certificates for jewellery or antiques
- Warranties and manuals linking ownership
What Happens When You Have No Proof
When evidence is missing, insurers default to the lowest possible value or reject items entirely. Even honest claims become difficult to verify.
Assessors need proof an item existed, that it belonged to you, and that the claimed value is reasonable — without documentation, you lose negotiating power.
How myVal Protects You
With myVal’s Digital Vault, you can:
- Upload photos and documents by category.
- Auto-tag brand, model, and serial numbers via AI.
- Generate timestamped proof reports accepted by insurers.
In the age of increasing claims scrutiny, good documentation isn’t optional . it’s your strongest line of defence.
Download myVal today and turn your home inventory into an insurance advantage.
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